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  3. Investigating “organizational maturity” in order to provide “blockchain banking service” based on “FinTech” (through “the CMMI” in “Parsian Bank”)
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ISSN 2615-9821
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Volume 8 - Number 2 | July 2024

Investigating “organizational maturity” in order to provide “blockchain banking service” based on “FinTech” (through “the CMMI” in “Parsian Bank”)

Komeil Ali Taghavi, Mohammadreza Mashayekh

25/08/2024 12 5 0
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Neobank Decentralized finance Bitcoin Hybrid E-wallet Business process management Parsian Bank

Abstract:

Purpose
The description of “blockchain banking”, the determination of “the sub-processes” of “blockchain banking” as a “business process”, and the assessment of “maturity level” in Parsian Bank.

Design/methodology/approach
Theoretical sources on “blockchain banking” were initially investigated. Then the “sub-processes” of “blockchain banking” as a “business process” were extracted by Parsian Bank's experts through the “Delphi method”. Next, the “sequence” of the “sub-processes” was determined by means of the “AHP”. Eventually, Parsian Bank's maturity levels for all the sub-processes as well as the overall maturity level were specified on the basis of the “CMMI” V1.3 in order for Business Process Management (BPM).

Findings
Blockchain banking’ combines traditional banking with cryptocurrencies, which can be provided by merging “hybrid e-wallet” with “bank account” and “bank card” – all together as “crypto bank account”. Plus, “hybrid e-wallet” is a form of mobile e-wallet on blockchain that supports both cryptocurrencies and traditional currencies in the same platform by which the purchase and sale of cryptocurrencies are possible. Besides, “Blockchain banking service” can also be offered within the framework of “open banking” aligned with “open innovation” through a FinTech (or a beta bank) in collaboration with a licensed bank via “open API”, which is called “blockchain banking based on FinTech”. At last, the eight sub-processes of “blockchain banking” were determined and Parsian Bank's “maturity level” was specified.

Originality/value
This is the very first practical guide to “blockchain banking service”.

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